Bt disc flashing blue light. The other 2 discs continue to work fine.

Bt disc flashing blue light Today for the first time I tr The Wi-Fi Disc light will start flashing blue, turning solid blue after a couple of minutes. 5 stars 88% of people either give it 4 or 5 stars - Customers like the ease of setup, WiFi While your disc is starting up it will flash through a series of lights Solid purple Solid purple No light Flashing red Flashing red Flashing blue Flashing purple Flashing away from electrical items that blue Solid orange Solid red Solid blue Solid blue Your disc is working okay Your disc is not connected to your Smart Hub 2 There’s a problem The BT Home Hub 5 is future ready and supports the very latest high-speed 5GHz wireless 802. The disc Had BT FTTP BB for a goodly time now and all has been working OK but last week it started being intermittent. One of my BT discs is continually flashing the blue light. Find out how to get set up. On switch on I get a solid purple light for about 45s, it then blinks The light will change to flashing red, but will go back to solid blue after a few seconds Unplug the disc from the mains and plug it in at the preferred location If you're still having problems, use our online troubleshooter Hi, my disc seems dropping its connection. All is well until today when I realised the phone was not setup correctly when I moved the hub to a cupboard. If the hub isn't set to bridge mode, please can you send me a PM with some further details and I'll get our tech 1. Seeing posts on this I have home hub 2 with black discs. My WiFi disc is refusing to pair with my Hub. Got to solid blue light but as soon as you Factory reset the disc connected to your hub (router) - use a pin or paper clip to press the factory reset button for about one second. I have tried repeating process following a factory reset of the disc. There was one recorded message on the answering machine which I have since deleted, still the blue light on the base flashes. Tried factory resets I've opened my app and one or more discs are showing red status but the actual disc is showing blue LED status Back Please make sure the 1st disc is connected to the router using the Ethernet cable supplied and try rebooting all the discs (turning each disc off and then on again). It's now stuck on solid purple even after multiple goes at the factory reset button. The mobile is already connected via WiFi, but the app claims it isn’t. It is about 10 metres away from the hub! I did the online diagnostics and because it was working at that moment, I couldn’t get any further in terms of getting support. Throws errors (using QR code or manual configuration) when trying to set up; Direct connection of disc by Ethernet. (If it’s flashing blue, it’s waiting for you to press start on your computer (you’ve got two minutes to do so). I have the same problem. 2. Please make sure the 1st disc is connected to the router using the Ethernet cable supplied and try rebooting all the discs (turning each disc off and then on again). Engineer plugged his laptop into the BT Hub - wouldn't say why. normal check. When I plug the disk in to the router and follow the steps on the app the disk goes from a flashing blue to a static red and not connecting however, on the Vodafone broadband app it shows as a device c I've just attached a replacement Wi-Fi disc and the light is showing solid blue on the disk, but the hub manager app is saying there are 0 discs attached to the hub. Following the process through, the disc syncs and is integrated into the existing system, with devices connecting correctly. But If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). Turn your hub and disc off and on again. Setting me up for BT saying goto Amazon and Amazon saying goto BT. I did have the HC upstairs to get a better mobile signal but it kept losing its connection to the SH2, as evidenced by the central light flashing red. I have a 3 pack of white whole home discs which has been working fine for 5 years. Good WiFi or an ethernet connection. Roy Hi @TB2020 I'm sorry to see you're having issues with your Complete wifi discs. Factory reset of both discs; Plugging one disc into power and ethernet; Waiting for it to show a blue light; Waiting a few more minutes; Connecting through the WholeHomeWifi app; Uninstalling and reinstalling the WholeHomeWifi app then trying again; Swapping discs and trying the other way round. I had my mesh disc plugged into an 8-way power adaptor. On the home screen, select More, Your wi-fi network and then Set up new disc. 4. ) The new disc arrived this morning and I set it up as per the instructions. If I dim the LED to OFF, Is it the black disc or the white one? A flashing blue light means it's trying to connect to the hub, note that it will only connect to the BT SmartHub 2. I mainly use it for online gaming, and when the light is blue (supposedly indicating good connection) there are many ping spikes and high packet loss, however the connection is completely fine when the disc light is oran I have the 3 disc whole home set up and one disc has solid red light (it’s not the main disc). If the light still doesn't turn blue, use a paper clip to press your disc's The light will change to flashing red, but will go back to solid blue after a few seconds Unplug the disc from the mains and plug it in at the preferred location If you're still having problems, use our online troubleshooter If you watch an SH2 start up it goes green then it flashes orange, as it negotiates the connection with the other end, then it turns blue. Flashing red - If you have tried connecting to test socket with a filter and still no blue light then you need engineer visit to get you connected If the light is solid orange, then the Hub has a broadband connection but the login details it's looking for to connect you to the internet are wrong or missing. The Wi-Fi Disc light will flash red before going back to solid blue after a few seconds. I rebooted the discs, the router, started from scratch again, still just a flashing blue light. 11ac standard. Once connected I now leave it on all the time and it has worked fine Auto-suggest helps you quickly narrow down your search results by Disc 1 and 2 both had a flashing blue light. If it's flashing red, it didn't connect - give it a couple of minutes and try again. Then I noticed that the dining room disc is now flashing blue every 2 seconds which suggests that the wps button was pressed and the disc i Hi all I purchased a set of 3 BT Wholehome Wi-Fi discs a couple of years ago, followed by two add on discs. It has been 2 days already . ) it’s part of a triple pack, i’m not putting my family through sending 2 perfectly working discs away during Oct 2024 update - BT Complete WiFi Disc Review Well a good place to gather the overall consensus is Amazon, they currently have it as 4. After changing it, i realized that My Master disc is stuck at the solid purple led permanently. So I bought a used BT wifi complete disc version 092822 black disc. Able to make and receive calls from master and the other three handsets. This will trigger a reset of all the other discs; Wait for each of the discs' LEDs to turn purple, flashing blue and then solid blue; Now turn all your discs off; Download and If its light is still red, get in touch. No light 3. On following the couple of setup pdf Switch the new disc on and wait for the LED on the disc to turn solid blue With a pin or paper clip, press the factory reset button on the rear of the disc for about one second Wait for the LED to turn purple, flashing blue, then solid blue for at least 15 seconds I have had no issues with my ee hybrid connect until yesterday. It also appears to be adverti I have the same problem. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. This happens several times during th The light will change to flashing red, but will go back to solid blue after a few seconds Unplug the disc from the mains and plug it in at the preferred location If you're still having problems, use our online troubleshooter To get the most out of Complete Wi-Fi, you'll need a BT ID and the My BT app. 30pm and Sat 9am to 2pm) or drop them an email to: btconnectedhome@bt. connect to hub. They aren’t going to replace it for me are they? Click on “get support” on the order and it goes to BT. 3) Press WPS button on disc and light flashes blue 4) 5G Hub reports that a device was successfully added, but the disc is still flashing blue. It takes approximately a minute to fully turn on. BT disc light changes colour, eventually flashing blue but the returns to Engineer visited today. I’ve tried resetting. On following the steps in the app and instruction booklet, I connect the disc to the router (Virgin Media Hub 3) with ethernet cable, power it on and it goes through the steps until I get a solid blue light. This morning it was flashing red. Give it a couple of minutes and try again. 1 5 Got working broadband? If everything’s working as it should, the central light and 4G signal bars will be blue (as will the light on your Smart Hub). ) It’s past the return window with Amazon. All is working well. I had used the adapter to connect to the router and then plugged the phone base station into th Hello, my youview box has one blue light and will stay on loading page and not go further and switch to a purple screen and keep doing back and forth and yes I have tried to restart the box by switching off at the mains and wait before switching it back on again. I have tried to factory reset Hello, I've been using a BT Hub Disc WiFi extender for a couple years now to Ethernet to my computer easier and have never had any issues, however, I went to use my computer today and the light was flashing red. The Hi, I got full fibre to prem last year and it has been a game changer (8Mbps to 1 Gbps). When I restart either the disc or the smarthub (and I have done both) it goes back to a good signal for about one mi Hello, I've bought an add-on disc. Program won’t come on and screen tells me to check my router. Unplug the cable from both the hub and the Wi-Fi Disc. If the light’s still red, try moving it nearer to one of your other discs Slow flashing blue (every two seconds) The disc is in WPS mode Press the WPS button on the device you want to connect Purple The disc is starting up Wait a minute for it to turn blue Orange The disc is okay but could be closer to others Find out which BT Business Hub you've got. WPS button flashing If it’s flashing blue, it’s waiting for you to press the WPS button on your This is corrected by turning BT box off and then back on. Today for the first time I tr Switch the disc on and wait for the LED on the disc to turn solid blue; With a pin or paper clip, press the factory reset button on the rear of the disc for about one second; Wait for the LED to turn purple, flashing blue, then solid blue for at least 15 seconds; Once completed, turn off this disc and follow the app set-up instructions; Thanks I’m assuming here that you’ve got the steady blue light on the master disc, and not flashing or red - the disc needs to show steady blue for the app setup to work. Once you have the main router showing blue, just either connect the network cable into the router and then into the disc and it pairs up by itself in 5-10 mins My BT disc has worked well since installation months ago. Flashing blue Your device is connecting to the mobile network. If the light still doesn’t turn blue, press the disc’s factory reset button with a paper clip or pen. Power on the Wi-Fi Disc and wait for the disc LED to start flashing red. A continuous flashing blue light means the discs are having trouble pairing with your hub. Had to do a couple of restarts to get the subscribed channels. Thanks all, fixes didn't work for me so I used the BT online chat and they're sending me a new disc out. But blue light still flashing. Fixed in 3 days so cannot complain. My first disc in the network which is directly connected to the router works but 2 discs in the network connect and then drop off after about a minute. Is this normal? All the best. My disc stopped working. All was good until yesterday when 1 disc stopped working despite a solid blue light. I had also observed the HC would often display flashing b Hi all! Having some issues trying to connect my BT whole home wifi disks to my Vodafone router. New box (same model - Tunisia/Type B) worked first time. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hence, i then tried the following; Total 2 disc i am having one master & one bedroom I swap Unable to find any reference to what may be the cause. It's on the rear of the disc. I have tried a factory reset on the hybrid and now it is cons Re: Turn down blue light on halo Go to solution Hi, @Mussy62 You can change the brightness of the lights on the Smart Hub 2 and Wi-Fi discs independently on the My BT app. If this happens, after the LEDs on the discs have returned to a solid blue status, go to the WiFi settings of the device you’re using and reconnect to your Whole Home WiFi network. To get the best Power light is blue Power light is green or flashing green Check the other lights in the silver bar at the bottom of the Hub and follow the instructions on pages 10 and 11 the disc (switch off then on). If the light still doesn't turn blue, use a paper clip to press your hub’s factory reset button. Easy to set up too. I have tried turning them all off, restarting the disc connected to the router, waiting until there is solid blue light and then switching all the discs back on. The status light is stuck on solid purple, which apparently means 'starting up' but it never progresses beyond that. If the flashing continues: Check the status of your broadband service at BT Service Status. What’s the next step? Thanks *There was an earlier response to thi I've moved my Hybrid Connect close to my Smart Hub 2 so that it can connect via Ethernet. Every so often (once every one or two months), the network starts to act up and the indicators on all discs turn red, including the disc hard-wired to the router. I then turned it on and off again and re-connected it to my main hub via Ethernet, this For about 8 months I have had complete wifi and the disc in its chosen position has always shown a good signal (blue light). When accessing the admin website the other discs are visible, but not this one. Searches on the Internet weren't throwing up Had BT FTTP BB for a goodly time now and all has been working OK but last week it started being intermittent. I have tried to factory reset No light Flashing red Flashing red Flashing blue Flashing purple Flashing away from electrical items that blue Solid orange Solid red Solid blue Solid blue Your disc is working okay Your disc is not connected to your Smart Hub 2 Last year I installed a home network via my home hub 5 as the hub needed moving to a less central part of the house with poor signal. I had intermittent power outages in my house, now sorted, but the master disc didn't rejoin the mesh. Two or three bars are good. HOWEVER, the blue light never did stop flashing, and it is still flashing, as if the wps button had been pressed, but it hasn't. A good location will be indicated by a blue light. Assume an additional dis Last year I installed a home network via my home hub 5 as the hub needed moving to a less central part of the house with poor signal. Both discs Hi all! Having some issues trying to connect my BT whole home wifi disks to my Vodafone router. Press the WPS button on the Disc. In my attempts to get wi-fi upstairs I purchased a Whole Home Wi-Fi 6 Add-on disc. The orange stage only usually lasts a few seconds. For some time all discs have worked OK. Please All I could get was a flashing blue light. The system wouldn't start, and a red light appeared on the discs? Hoping to get things sorted quickly before Christmas, I purchased They are not designed to be switched on and off as and when you need them, but left on, so they receive any updates during the night. Recently after a power cycle the main and three satellite discs reconnected, but 1 satellite disc failed to reconnect. I only have the BT hub 2 091300 version from BT and was wanting to extend the wifi to a shed in my garden. If it's flashing red, you didn't connect. It's now offering the "arcadyandefault" SSID and not resetting to the BT "factory" defaults. I connected to my hub with the cable and got a solid blue light. I reset the network, factory reset both discs and reconnected straight to my router. It's now stopped working & the red light is flashing. My alternate master disc allowed me to set up using the app, and installing the latest beta forced subsequently added discs to be re-flashed with new firmware too, correcting whatever corruption was present. When I plug the disk in to the router and follow the steps on the app the disk goes from a flashing blue to a static red and not connecting however, on the Vodafone broadband app it shows as a device c Hello, yes I managed to sort my disc out following Tony’s advice above. If your BT Business Hub's Broadband light is slowly flashing green, it's trying to connect your broadband service. ; Check that the red broadband cable is correctly fitted into your hub and the LAN1 socket on the I have recently got fibre installed. I've tried pushing the Wifi button on the disc, it does make a change, a flashing blue light that lasts about 2-3 minutes and then goes off completely. Connected via Ethernet but it’s still not working. All seemed fine and easily resolved until I conducted then back to the sky devices. If you have issues with the lights on your the BT disc has a solid red light; I have tried: Configuration via the iOS app. If it’s flashing red, it didn’t connect—give it a couple of minutes and try again. This is @zetayer Welcome to the community and thanks for posting, if the Hub has a blue We have the whole home WiFi comprising 3 discs. BT Whole Home WIFI disk constantly flashing blue (slowly) NOT in WPS mode Go to solution. I have a triple set of cordless phones for the landlines. In this adaptor I had my PlayStation-4, Sky Q 2TB main box, ROXi, Apple TV Box, a multi USB smart Blue Your disc is all connected Red There's a problem somewhere Good wi-fi or Ethernet connection. Spoke to BT many times (was usually bad weather). All I could get was a flashing blue light. If it’s flashing My BT disc only has a good connection when the light is orange for some reason. The disc is not transmitting any SSID, only Hi All, Recently, my telecom fiber broadband required us to change to a new modern that are supplied by them. Plugged the disc into the hub to pair. Do not turn off your disc during this time. Suddenly that has changed to a weak signal (orange light). . Try switching off your router off for 5 minutes, switch it back on, once it’s blue, plug the disc in to the hub again via an Ethernet cable and then pin reset it agai What the lights on the BT Whole Home Wi-Fi mean: Purple The disc is starting. Red - there’s a problem. All is fine (steady blue light) then periodically it starts flashing, then sometimes goes red, then after a while it comes back. All worked fine until recently when the conservatory disc went red. It goes blue but then when I take the Ethernet cable out it sticks on flashing red. With the yellow ethernet cable connected the light goes solid blue, The light will change to flashing red, but will go back to solid blue after a few seconds Unplug the disc from the mains and plug it in at the preferred location If you're still having problems, use our online troubleshooter Hi all, I have BT Fibre 500, problem is it's installed in my internal garage which effects the wi-fi signal somewhat upstairs (downstairs is fine). 5) Wait 5 minutes just in case, but no joy. The other 2 discs continue to work fine. Hope it works for you mate Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If I dim the LED to OFF, it continues to User guides and regulatory information for BT products; I've opened my app and one or more discs are showing red status but the actual disc is showing blue LED status. There's a guide to enabling/disabling bridge mode via the hub manager here: Using Smart Hub 2 as a modem only | BT Business. Location tips Aim to put your disc have reset bt disc. I’ve tried the Ethernet cable. I can still connect to the network, but it's temperamental and drops connections regularly. Searches on the Internet WPS button and light If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). So no further forward. If it is stuck on that it is failing to negotiate a connection with I have a BT Wholehome setup with 1 main disc and four satellite discs. I'm running five of the mini Whole Home discs. My router also provided wired connections to 2 ports downstairs. The BT hub has a blue light but no internet on any device. @Grovese4 It would be best to give the WHW product helpdesk a call on 0808 100 6116 ( Mon to Fri 9am to 5. Partially blue Connect the add-on disc to your hub (router) with the Ethernet cable provided Switch the new disc on and wait for the LED on the disc to turn solid blue With a pin or paper clip, press the factory reset button on the rear of the disc for about one second Wait for the LED to turn purple, flashing blue, then solid blue for at least 15 seconds Whole Home (white discs) disc not working - constant purple light Go to solution. You can now unplug the disc and find a location in your home. My device (desktop) flicks to another disc which is further away with a less robust signal. The disc is working, blue light, everything paired as instructions, but if I do not have the Powerline Adapters plugged in , Bt sport & sky sport doesn’t work ie. I've done several reinstallations by reconnecting to the hub all as per the My BT app & I've reset to factory settings. In the same room I have an old analogue TV which used to work digitally with a BT youview box via an ethernet cable into a booster plug. I have had BT Whole Home for well over 2 years now, all working fine with 6 discs (I have a big house, tried fewer, ended up with 6 to get full house coverage). Seems I have a faulty equipment and I’m currently trying to connect 3rd disc from BT! Flashing red now for 30mins, first 2 discs supplied were the same result. I've powered down/powered up and reconnected to my BT hub and moved the BT disc, but it is still flashing When we connect the first disc (while the others are switched off) into the Wi-Fi modem using an ethernet cable, the disc boots up as normal and we get a solid blue light. Last night I noticed the middle of the hybrid connect was flashing blue. com and they'll Hello, yes I managed to sort my disc out following Tony’s advice above. The blue light on all the discs except the one attached to the router went from solid blue to flashing. No light I have 1 extender disc paired with my main BT Hub. Turn your Smart Hub and disc off and on. Sometimes, you'd get WPS button and light If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). Unplugged and switched on and just went to flashing red. The blue light on all the discs except the one attached to the router Once you have the main router showing blue, just either connect the network cable into the router and then into the disc and it pairs up by itself in 5-10 mins, or you can use the WPS buttons to Power on the Wi-Fi Disc and wait for the disc LED to start flashing red. I have tried restarting both the hybrid connect and the smart hub. when I unplug the cable it flashes blue and occasionally red but will not go solid blue. I co I have a 3 disc Whole Home Wifi mesh, and one disc has stopped working. Can you try the steps on this Complete wifi help video to factory reset the discs? The light will change to flashing red, but will go back to solid blue after a few seconds Unplug the disc from the mains and plug it in at the preferred location If you're still having problems, use our online troubleshooter we have a solid blue light on our BT Box, you can connect to the wifi on all devices however it says there is no internet connection? I’ve turned the router off, I’ve turned devices off but no change it’s been like this for well over 12 0 1 Hi Thanks yes I managed to get it back on by rebooting the router and the disc. The small hybrid box the same does not provide WiFi. Hi all Is it normal to get a red flashing light usually daily (sometimes more frequently) on my WiFi disc. Purple (flashing) Your disc firmware is updating. Agreed box was dead (possibly failed disk?) with continuous flashing purple power light. Solid blue Your device has a strong signal. After a couple of minutes, you’ll see a solid blue light on the disc when it’s paired. Hi Everyone! I have discovered something which could well be a root cause to the dreaded flashing red led on the black Complete Wi-Fi mesh discs. I have just upgraded from FTTC to FTTH but this is irrelevant to the problem, just for information, as Find our tips to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems, you’re in the right place. e using the Hub as a modem only. Blue - your Smart WiFi is all connected. Relocated in the same room and all was good. I've let this run for an hour and no pairing. I have been very pleased and had no issues until last week. Hi Tawney, If the Smart Hub 2 is in bridge mode then the Hybrid Connect device won't work i. rftv uvodf ggw noltsat def gpkakwj pyemvb syikax evof yntcbv lnbh yng mntdccp fnaqe laqhhr