3cx blf not working To begin with, for example, Press transfer > then dial *00 to park that call to parking orbit 0. I'd reach out to 3CX support and not waste more time trying to fix it yourself Their support procedure is long and annoying gathering logs that don't pertain to the issue you're having, We are using T28s with a hosted 3CX PBX solution. Phone System / PBX. Learn More. Thread starter Steffen Maier same issues here. 0-14-amd64 (Debian 4. 9. Calls are working fine. Yealink BLF shows no status since update to v20. Forums. The phone has the latest firmware update from Poly and our 3CX instance is running the latest version. sonnyh1. seanbts. rebooted the PBX BLF started to work but the attended transfer is still not working, so I will need to: 1. Below an example of a successful subscription: Sent to We have t41p's setup as Remote STUN extensions they work great but the BLF Park lights do not show when park is in use. Yealink BLF's not working? Thread starter seanbts; Start date Oct 19, 2010; Status Not open for further replies. Phone blinks as it is reprovisioning, but BLF does not change. on the grandstream force static Blind transfer unless there is a way to force the Grandstream from 3CX to disable Attended transfer (please do not point me to : as it doesnt work) Sorry for the late reply. The phone supports 4 pages x 6 Virtual Multi-Purpose Keys = 24 keys, but since the first 2 keys will be used by the phone, the first BLF will be assigned to the 3rd key. The phones successfully subscribe to receive updates but 3CX does not provide any status updates. I'm trying to set up BLF on a third party device (Unifi UVP Touch) and when I configure the phone I see (via wirehsark) the SUBSCRIBE packet go out. Not manually in the phone. Still nothing. Take advantage of our I tested this with a Yealink + EXP50 and multiple pages of BLFs but they appear to work fine in my case. Silver Partner Basic Certified Joined Jan 6, 2022 Messages 15 Reaction score 0. Connecting, collaborating and communicating with your team and customers have never been easier. 12. Yealink gets Option 66, provisions, reboots again and then, all BLF appears correctly. we got it working now like that: SBC, DHCP Opion 66. 246-2) is Self-Hosted; When picking up calls, "Not Found" is displayed on the phone, tried both with *20* and with *20*<ext> . The phone will first assign the BLFs to the Virtual Multi-Purpose Keys(displayed in the screen). I've managed to provision the phones using the provisioning template, and they dial and work correctly. We can place calls on park and and pickup parked calls but the green lights don't change to red. . Stupid way, but works. 3CX Version: Standard 16. The SUBSCRIBE request has Allow-Events: presence, message-summary, refer The response from 3CX is 489 Event package not supported 2 questions 3CX: 16. I have all the BLF configured for each extension and they show up on the grand stream 2170's but they are greyed out. Based on the 3CX Edition Comparison since the latest Update from 3CX to version 18. You can set them via the phone admin UI (until a refresh of the 3cx settings occurs), but what is shows as Key1 and 2 on the 3cx phone configuration>BLF page actually starts as number 3 I have Yealink T28 firmware 2. The same BLF works perfectly fine on a 3CX Windows softphone, both showing the status and allowing me to pick up incoming calls. Kindly read the following post and provide us with more details so we can better understand the conditions the phones are deployed in Phone: Fanvil X4U, firmware 2. 1880, the BLF settings do not seem to sync with the phones anymore. Free; Small Business; Enterprise; Hosted; On Premise; 3CX Re-engineered. Hello @data32 Indeed, this is accurate. 86. The remote phones need to see activity on the lines to know if they are busy or not This used to work with the same Solved Intercom BLF Custom Speeddial not working. but the BLF keys 11-96 all behave well. When the option "Accept Multiple Calls" is set, any new incoming call waits for the operator extension becomes available. With this setting, the light on the I'm running 3CX on a Digital Ocean VPS on the Professional license. OS: Linux 3cx 4. As Cobaltit said, it's not looking good. seems it is not working We got fanvil x210 phones and we programmed a blf button to pick up Small Business; Enterprise PBX ; Contact Center; SUBSTANTIAL SAVINGS. Michael Evanisko Vice President of Technology I did a new install of 3cx linux based, 18. Thread starter sonnyh1; Start date May 29, 2024; Tags intercom paging v20 Status Not open for further replies. When we change the BLF, the user has to long push "OK", initiate a factory reset. Then, on the 3CX app on the mobile, dial *10 to pick up the parked call from parking orbit 0. Categories. . They can make calls and whatnot, pickup the parked call, but the light itself does nothing for status. Jan 29, 2024 3CX v18 Hosted Has anyone else had any issues w call forwarding to external number . However this client for whatever reason cannot get BLF keys to light up. 73. V20: 3CX Re-engineered. You may also configure a custom speed dial BLF key, on the X3u, for the parking orbit parking space required. V20 Grandsteam transfer to BLF stopped working. 35 Used Cloud base 3CX with SBC, BLF can show correctly. Joined Jan 21, 2020 Messages However, the Extension name and BLF will only update if I reset the phone and do the provisioning again. Thread starter U-A; Start date Jan 29, 2024; Tags call forward call forward to outside number fowarding Status Not open for further replies. We can still transfer calls to SP* and dial SP* and collect the calls but not via the BLF keys. Whether I enable or disable Microsoft Teams Direct Routing, does not appear to make any difference. The keys still work in that I can press the key to dial the extension, but the light on the key goes off entirely whereas it should be green if available & red if busy. Free User Joined Oct 12, 2010 Messages 34 Reaction score 2. Toggle signature. 0 Update 2 (314) Template: I'm assuming most up to date, as PBX doesn't show any available template updates OS: Rasbian image as required by 3CX instructions Issue 1) BLF lights for extensions do not show when said extension is busy/DND/on a call Setup the same as all our other clients. 50 installed. 0. Once they are provisioned, rebooting the phone or autoprovision now from the phone web GUI will not work, reprovision the phone from 3CX also does not work even after the phone says updating. However, the client wants the phone system setup like his old system (with 2 parked call functions) as the new functions and features are a bit too mind blowing for the moment. U-A. It is the current version that does not have the local IP for provisioning anymore, you have to use the FDQN. Just transfer to in-house 3CX with UDP, BLF does not show yes, we tried everything with newest, 3CX Supported and 2nd newest firmware. I have manually reprovisioned the phones and rebooted them too. I could be very wrong After years of operation without problems, the BLF on the Snom phones connected does not work anymore. Select phone and choose reprovision. didn't work at all. Using Fanvil x6u v1 phones. Phone System / PBX Since this week all users report their BLF is not working anymore. Start your 2 month 3CX free trial. We have some GRP2602G phones, and I have found that the template in 3cx does not set the first two line keys. On previous setups, configuring BLF was easy - just enter the ext number and off it goes. 4. Get V20 for increased security, better call management, a new admin console and Windows softphone. I've got a Polycom VVX 300 running. 84. 0 (Build 461) Product Enterprise Annual On-premises Windows Server 2019 Yealink T54W Firmware Version 96. I had a look in the activity log and it is flooded with these messages: 10/17/2018 11:27:23 AM - Invalid/Unknown 3CX to Lead in Affordable Call Analytics with Own AI Tech Learn More. Hey all, just setup a client with a new installation of 3CX professional. In Fanvil X210, the DSS key 17 has been configured to monitor the status of Extension 225 When extension 225 phone is called, the BLF on Fanvil X210 for extension 225 did not light up (blinking red). 12) All set via 3cx. Thanks 3CX version 18. The problem isn't the phone - yealink t48s can show DND on it. So, if "Multiple Calls" is set for that extension, BLF shows all extensions marked as available (green) even if some are busy, but BLF works properly when Multiple Calls is not set. The new firmware setup looks like this: Key Type Mode Line Extension Pickup Number Line Key1 BLF Line1 100 *20* The mode is greyed out for the BLF option. JohnS_3CX The problem we have is that (after working nicely for several weeks), suddenly the first 10 BLF keys are not working on page 1/3 . 0 Update 8(Build 917). However, when adding BLF keys to the extension, they show up but do not perform as BLF keys, but instead behave like speed dial keys. I'm not sure if the problem is a 3CX issue or a phone issue. 493 Hi, we are currently testing 3CX but we are experiencing a problem having BLF keys working with Yelling T48G phones. We've been submitting tickets to 3CX with logs to see if we can run down the issue but I did a new install of 3cx linux based, 18. The problem is 3CX doesn't send anything to the phone that it understands to show that. May 8, 2023 #4 The rule of thumb that Hi Team, I have noticed that the BLF keys for the shared parking slots on the desktop app for some users but not all are greyed out and not working. All users are running the same version of the desktop app (18. To be fair, I'm not sure DND has a well defined status code to send, so monitoring via BLF may be harder. PBX: 18. Is there a way to ensure data no longer dissappears by assigning BLFs to the expansion module within 3CX and not locally? If I add BLF's they stay fine on the phone itself, just not on the expansion module. SteveITS. 676 Yealink T46S: 66. upgraded to v20 and now blf and shared park lines not working. The faulty BLF keys show now light, but do show the configured name of the extension, and nothing happens when you press any of these 1-10 BLF keys. If I put the two extensions in the same extension group, the BLF pickup works as expected. Hi, We are using 3CX version 18 update 6 in our data center. I I have configured the BLF keys on the 3CX Configuration portal but the phones are not being updated. Silver Partner Advanced Certified Joined Jun 20, 2018 Messages 3,391 Reaction score 1,361. 3CX Support. Conversely, if you dial *20* on the windows client instead, the pickup works. The phone is attached to a dummy extension in our instance, but we have run into a few issues: We cannot pickup or answer a call on the BLF, the screen or buttons do not respond. I have a 3CX instance hosted in lightsail and we keep having issues with BLF keys not showing status. On premise | Hosted | Self-hosted; Bring your own trunk & numbers We are on a hosted 3cx plan. When you delete the hot desk phone, factory reset the device, and assign it to a user/agent the BLF expansion module works. The main problem is that all the BLF keys assigned to the other extensions are showed as "NOT REGISTERED" (grey) even if all the phones are registered. Remote registration and calls in/out work fine. On phone hold OK button and choose reset to factory settings. That means, when users set the BLF settings on the Our BLF is not working anymore after the V20 update; although we can push the button to connect the call, the actual lights on all phones stopped working. The BLF will only update via the Phone Web GUI. You can park the call using parking orbit. (Firmware 2. After some time one or many BLF keys (configured as BLF to specific extensions) will stop lighting up altogether to show status. 63 T54w expansion module 3cx setup hot desk not working: When you put the phone into the hotdesking feature it does not take in the BLF options for hotdesking. Solved Call Forwarding not working. So, I mirror the settings to match his However, when the BLF is associated with an extension that has registered a generic FXS, the BLF does not show the status of the call and I am unable to answer incoming calls to that extension via the BLF. May 29, 2024 #1 Please change the paging dial code to *8, connect to the vmail of extensions back to *4, restart the I added a new VVX601 to our current 3CX instance hosted on Amazon. Anyone have success getting BLF's to work on Yealink Remote STUN extensions Under Phone, edit subject extension, select BLF make changes to a key's BLF target and save changes in 3cx. Oct 19, 2010 #1 Click here to visit our Free Technical Support Forums for other 3CX and Yealink related issues. Same network too. TheodorosG_3CX. Self managed phone system ; No monthly user pricing; FREEDOM OF CHOICE. 1213) and even are on the same network. 3. Any thoughts on This is a guide to those who have recently upgraded to 3CX version 15 and are having issues with the BLF lights on their Fanvil C600 or X5G phone. I am in the position where the Windows client is displaying the BLF, the BLF button indicates the monitored extension is ringing but tapping the BLF button doesn't pick up the call. Log into extension over STUN to set up extension on T48. disable 3CX provisioning 2. Staff member. This happens regardless of the phone used (we have Yealink T48S, T46S and Fanvil X210 in use), the phone configuration templates are all left in the original version of 3cx. After working on this for hours and hours trying to figure out what is causing this issue, I finally found the root cause. Thanks. 11. From the wiireshark i setup a Grandstream GXP2170 BLF trough the browser, seems it is not working any configuration need to be done within the pbx? PBX / PHONE SYSTEM. When configuring a phone for Direct SIP or as its called Local Phone the BLF Keys are not working. We have installed Fanvil X210 and Fanvil X3U phones at our customer's office. Customer Joined Jan 18, 2023 Messages 97 Reaction score 12. Have set DSS lights for BLF for various extensions, but none of the lights show. zdjsssl lahq wcdumgp bkackqr qqfjsr kdal uykono zyc kkmgv yssbf